What is Mega-IT {Managed Services}
and how can it help IT Managers?


We are able to predict hardware failure before it happens with a Proactive IT approach. There for reducing costly down time & keeping your business up and operational!

We will monitor your network 24/7/365 to PREDICT lurking problems, PREVENT them from becoming major interruptions by being PROACTIVE with lurking problems, keeping them from turning into major interruptions to your business in the form of downtime, security breaches, or other failures. We’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.

Mega-IT will perform regular, scheduled maintenance on your network. For example we will make sure your virus protection is up to date and your back ups are working properly.

 

 

 

 

 

 

 

We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every day that will keep your network running at maximum speed and performance.

   

 
DID YOU KNOW?  

A study by the Gartner Group has
revealed the following:

·Cost of an Unmanaged XP machine over 3 years $5309
·Cost of a Managed machine over 3 years $3335
·$1974 - Cost Savings of a Managed Machine

*as reported in Network Computing magazine Page 34, 9/2/2004 issue

   

Who Is Gartner? - Gartner offers the combined brainpower of more than 1,200 research analysts and consultants who advise executives in 75 countries every day. We publish tens of thousands of pages of original research annually and answer more than 215,000 client questions every year.

We can help you make smarter and faster decisions. Gartner's years of relevant experience and institutional knowledge prevent costly and avoidable errors. Be confident that with Gartner, your decisions are the right decisions

Computer Inventory / Audit

  • Complete Automation of Computer Inventory and Audits Customizable Inventory Data Views

  • Accurate, up to date Computer Software and Hardware Inventory

  • Track and Report Inventory Changes

  • Audit Reporting

Remote Desktop Management / Remote Support

  • Firewall and NAT Friendly

  • Access from Anywhere

  • Secure FTP

  • Secure Online Chat

  • Video Streaming for Remote Training and Support

  • HIPAA Compliant

  • Remote Desktop Management

Patch Management

  • Complete Automation for Patch Discovery and Deployment Patch

  • Location, Deployment Method and Parameter Control Reliable and up to date Patch Data Base

  • Complete Roll Back

  • Comprehensive History and Reporting

Network Monitoring / Alerts

  • System / Network Monitoring

  • Windows Event Monitoring

  • Customizable Alerts  

  • Remote Task Manager Access  

  • Network Watch Discovery  

  • File, Application and Network Policy Enforcement

  • Comprehensive Log and Alert Reporting

Windows Event Monitoring / Alerts

  • Know of a problem before it becomes one

  • Monitor the Application, System and Security Event logs

  • Identify the alert criteria event types, Event IDs

  • Immediate and secure web based access from anywhere without remote control or physically
    visiting the computer Event logs for any computer task Manager for any computer

  • Monitor computer online / offline status

Software Deployment / Update

  • Simple Wizard Based Application Deployment

  • Flexible Scheduling

  • Fill in the Blank Scripting

  • Automate System Management Functions

  • Comprehensive Error Handling and Reporting

Help Desk / Trouble Ticketing

  • Flexible Configuration

  • E mail Alerts

  • Accessible From Anywhere

  • Full History Retention  

  • Integrated Secure Online Chat

  • Comprehensive Reporting

Network Policy Enforcement

  • Apply and Enforce Policies

  • File Access Policies

  • Network Access Policies

Backup and Disaster Recovery

  • Fully Automated Real-Time Backup

  • Complete Disk Imaging

  • Fully Automated Offsite Replication

  • Fast and Easy Recovery

Integrated Reports

  • Hardware and Software Inventory

  • Changes to Computer Hardware or Software

  • Disk Utilization

  • License Usage and Compliance

  • Network Usage and Statistics

  • Server and Workstation Uptime History

  • Help Desk Trouble Tickets

  • Computer Logs and Status

  • Security Patch and Update Status

Flexible Web Based Administration

 

Fast and Easy Deployment


If you have only 10 computers, We can save you a minimum

       of 40 hours of work per week.

Check out our client testimonials.

       
 

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updated 05/14/2009